I fell in love with these two NOID Phals at Trader Joe's the other day.
While there was no evidence of a problem, I decided to check the roots later that day and this is what I found.
Not surprising, the appearance after removing the plastic liner.
The notorious moss core.
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On one plant, the few roots in the area were stunted and obviously not healthy.
While both plants showed some root rot, this one was more extreme.
I trimmed off the bad roots, let the plants sit out overnight to let them dry a bit and to allow the cuts to seal. They were potted in moist CHCs, perlite and charcoal. Two days later, the blooms look great.
Note, I used a combination of the two plants' root photos because their conditions were similar.