Dying phal? help for beginner

[Jandrea]

Here's the run down; These were given to me by my mother, they look shriveled so I watered them twice in 24 hours. Then I looked them up. The leaves still look shriveled and pale, they are in spagh. but Im thinking it may be packed too tightly, and the roots have started rotting? My question is should I repot now or is that too much stress for the new plant?

Additional info,
It is growing indoors, I'm located in central fl. and it is growing next to a tobacco plant (I'm assuming thats okay?)

I would post a picture but since I am a new member it will not let me? How can I go about fixing this?

Thanks!