Everyone likes a good vendor, but you should be a good customer, too.
I sell baskets at pretty good prices (especially as I don't charge extra for the hanger), only pass on my actual, discounted shipping cost from FedEx Ground/Home Delivery.
I only add a small service charge if your order is under $20, but I think that's reasonable considering the cost of packing supplies and labor. I opted to do that rather than inflating my prices and/or shipping costs. Don't forget, I'm not in business just for the fun of it!
I am repeatedly surprised when I get a half-dozen small orders from an individual over a relatively small time frame, when doing a little thinking ahead and purchasing a single, more-substantial order would have saved the customer a bundle. (No kidding - one person placed 7 orders in a two month period, and not one of them was over $15. Heck one was for two $0.75 pots, which cost a total of about $12, with my "small order service charge" and shipping.)
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