First of all, most orchids do not like cold water let alone ice water.
Secondly try not to collect water at the crown as this might encourage crown rot.
I had a mounted phal that fell from 8 floors down and losing almost all it's leaves, only one and a half leaves were left.
It's crown was also partially broken however after a month or so, it recovered and now has 2 new leaves and roots sprouting out.
Here is a pic of it, not sure if you can see but there is a new leaf growing out.