Okay, here are the photos of the phal mystery. The second photo is the beginnings of a new root and half of it is has the crusty tartar.
Now I do water with plain tap water about once a week. Admittedly, I haven't always done this from the very beginning of having the plants.
I'm never sure if we're meant to flush the plant with distilled/purified water or if regular water does the job. The water here is hard so I wonder if it doesn't flush out the fertilizer salts sufficiently. Or maybe I need to let the water pour through for a longer amount of time?
Thanks in advance.