new phal, bad roots

[murphy48]

I just got a phal in the mail today and I'm really worried about its roots. I noticed it was falling over in its pot so I decided to repot it. Upon taking it out it appears to only have one long root that is really broken and does not turn green when put in water. It also had two ariel roots that look healthy.

Is there anything I can do to help it? I got this a a gift for someone else but I can't possibly give it away...

Thanks

[Zoi2]

I am now using water culture on all my rootless phals.
Joann