Welcome, Natalie! I've had a Phalaenopsis that did the same kind of thing with a curly, stunted spike. I don't think there is anything you can do. Any attempt to straighten it will break it. Mine ended up with two or three nice flowers that were just a lot lower and closer to the plant than usual. One thing I did learn from my research at the time I got the twisty spike is not to turn the plant in relation to the light source once it starts to spike. That may have had something to do with it in my case, since I used to regularly turn my plants, but sometimes, orchids will simply do what they want to do, in spite of our efforts.
I'm not seeing the secondary spike you mention? It's nice to hear you say you enjoy seeing healthy leaves and roots, too. I feel the same way. I love the flowers, but for me, it's about a lot more than just that.
P.S. You may want to choose a different user name than what looks to be your email address. Just saying. This is a public board.