It hasn’t been quite a month. Phal roots are customized to deal with growing conditions so change can be difficult. I’ve found it takes about a month or two for anything to start happening so if the plant was gearing up to grow in moss and then was switched to water that can be a set back.
Personally, I haven’t had much luck with water culture for Phalaenopsis but others have. I tend to grow mine fairly cool (low 70s Fahrenheit) and have had the best luck with more open substrates. I use 5 parts small orchiata, 1 part medium perlite, 1 part charcoal. I pot in clear slotted plastic pots. For rootless and small Phals, I use the 3 inch size. I water whenever the bark is dry. If the plant is doing okay, be prepared to see nothing for at least a month, usually longer. I’ve found the less I mess with them in terms of jostling or moving the plant around the better they do. It’s just put them in a good spot, water when they’re dry, and wait, and wait, and wait