Advice for beginning re: struggling orchid

[Roberta]

I think the "ice cube" notion has been promulgated by people who want to sell more orchids when the original ones inevitably die. Phals are tropical plants. If one can have ice that is about 60 deg F (16 deg C) or so before application then that works.

[jsg1987]

Thank you all for your help -- I very much appreciate it! We've repotted and soaked and are hoping for good things from the orchid in the future!