Good luck. I recently got a Catt walkeriana that looked good until I checked the roots. I had to remove almost all of them. Good news is that I’ve been keeping it in a net pot, very little media, warm, with higher humidity plus treating it with seaweed and it’s already shooting out some new root growth. They’re small nubs, but it’s a good start and with time, I’m sure it will recover. I did the same with a Catt schilleriana, which was much worse off and it’s doing fine today. Hopefully, though, the seller will make this right for you.
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