Login issues - with firefox (but not major)
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  #1  
Old 09-17-2021, 06:07 PM
SouthPark SouthPark is offline
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Join Date: Dec 2018
Member of:AOS
Location: Australia, North Queensland
Posts: 5,214
Default Login issues - with firefox (but not major)

I've noticed this particular situation with firefox web-browser for quite a while now - and it only happens with orchidboard. But not anything major ------ where sometimes I just login .... and the window comes up saying 'thanks for logging in' ----- and --- after waiting a short time, it disappears and doesn't log me in ----- ie. gets back to the login area with no details in the login/password box. So trying again and again results in the same progression of events.

Most of the times --- a clearing of cookies and/or cache from the browser -- will sort it all out. So usually clearing cookies and cache and even off-line and site preferences data ----- makes everything workable again.

I did that various times today ---- cleared cookies, cache, off-line and site preferences data. But same situation. Couldn't log in ----- even after closing (getting rid of) the firefox window ---- and then opening a different firefox window.

Finally managed to login ---- after closing other open firefox windows (ie. can have other firefox windows open ----- independent ones in the task bar). That is ---- closed all instances of firefox. Then started up one firefox window ----- and was then able to log into orchidboard.

I've noticed that this particular login thing happens only with orchidboard. It's not a problem for me ----- as it only happens every once in a while. I'm just mentioning it ----- in case others notice the same thing, or if anyone needs to know what to do if they encounter the same thing. Another approach is to just fire-up another browser, such as Chrome etc ..... and then login.

I also think (have a feeling) that eventually - even without clearing firefox cookies and cache etc ......... I think it is possible to login again with firefox ----- but after some amount of time has elapsed. But not sure how much time though. Haven't checked on this yet. This is only mentioning what I've noticed for quite a while now. I don't know if it happens with other browsers.

Below are just screen-shots of what I mean.

Login issues - with firefox (but not major)-login-jpg

Then reverts to blank login area.

Login issues - with firefox (but not major)-login1-jpg
Attached Thumbnails
Login issues - with firefox (but not major)-login-jpg   Login issues - with firefox (but not major)-login1-jpg  
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  #2  
Old 09-17-2021, 06:44 PM
Shadeflower Shadeflower is offline
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Join Date: Apr 2021
Posts: 1,247
Login issues - with firefox (but not major)
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I think I've had this happen and if I remember correctly I had to click the "remember me" box and then it wouldn't log me off right after again.
The most annoying is if you log in, go to type something and nothing comes up. I think when you get a pm this tends to happen a lot.
I have to close all browsers, log back in and then I can type again.
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  #3  
Old 09-17-2021, 07:07 PM
SouthPark SouthPark is offline
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Thanks shade! Nice info about the 'remember me'. That's definitely handy to know here.
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  #4  
Old 09-18-2021, 02:02 PM
Dusty Ol' Man's Avatar
Dusty Ol' Man Dusty Ol' Man is offline
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Location: Lake Charles, Louisiana
Age: 70
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Default

I keep the OB site pinned at the top and never have to log in. Make sure you have the most recent update to Firefox.
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